A video went viral on social media that shows an irate Ola EV customer wielding blows at his electric scooter with a large hammer outside the company showroom. Per reports, the customer was allegedly issued a bill of Rs 90,000 for servicing that took one month.
In the viral video, the frustrated user is seen furiously hammering the vehicle into smithereens over the hefty bill, even as onlookers gather and make reels. The Bhavish Aggarwal-led EV company has been making all the wrong buzz over the course of the year for deficiency in their product and post-sales services.
Last month the CEO of Ola kicked up a row online with an ugly X/Twitter spat with stand-up comic Kunal Kamra, who shared a post showing a dumpyard of the company’s EV scooters. Aggarwal’s shenanigans brought more PR disaster for the company as users flocked in on the bird app, sharing several issues with their bikes and the company in question. The CCPA issued a show cause notice reacting to over 10,000 complaints over a period of one year. The company swiftly went into damage control mode, hiring EY India to douse the fire. The EV company tried to close all tickets by deleting the history without ever actually resolving, as alleged by social media users.
Furious Ola Electric customer smashes scooter with hammer after allegedly receiving ₹90,000 bill from showroom. pic.twitter.com/c6lYSKSUf7
— Gems (@gemsofbabus_) November 24, 2024
Meanwhile, as the backlog of services piles up amid staff crunch, Ola Electric is reportedly planning to lay off 100 people every week! Per layoff tracker, the company’s restructuring bid will impact over 12% of its total headcount of 4000 employees across the nation.
Sources tell NDTV Profit #OlaElectric is laying off about 100 people every week, in addition to which future employers are wary of ex-Ola candidates@tds19 brings you key details. #NDTVProfitExclusive
For the latest news and updates, visit: https://t.co/by4FF5oyu4 pic.twitter.com/VDCkVeuXqX
— NDTV Profit (@NDTVProfitIndia) November 22, 2024
🚨 LAYOFF ALERT – India 🇮🇳
Ola Electric Mobility Ltd, a pure EV player in India is preparing for a restructuring drive that could impact over 500 employees, representing more than 12% of its 4,000-strong workforce. pic.twitter.com/cdwCKo0SQv
— The Layoff Tracker 🚨 (@WhatLayoff) November 22, 2024
Meanwhile, here’s how the internet reacted to the viral video: “Consumer rights are a joke,” remarked one user. One netizen advised Ola’s boss to resolve the issues rather than engaging in “Twitterwar.”
Consumer rights are a joke here, how can someone make a bill of Rs 90,000
— Manvendra (@Gems_of_System) November 24, 2024
🤭🤭🤭 pic.twitter.com/hCsxE0GRQm
— 🇮🇳 ॐ 𝓫𝓸𝓾𝓻𝓫𝓸𝓷 卐 🇮🇳 (@bubun_s) November 24, 2024
This is insane to receive 90K amount bill, where you can purchase the new same scooter with the same amount.
— Arun Mandal (@iammandal_arun) November 24, 2024
Even then he has to pay it. Vasooli Bhai will be sent in.
— Indraneel Majumdar (@indraneelm) November 24, 2024
Ola is like modi ji 15 lakh jumla….
— Raj_SLM (@Vish1393vish) November 24, 2024
Frustrated customer is not good for any business.Hope Ola takes it appropriately to resolve.
Without wasting time on tweetwar.@ola
— Amit Pinge (@amit_pinge) November 25, 2024
@bhash bhai kya kar raha hai?? Mere shares ki to ma-bhen mat kar.
— Rex (@bharatputra000) November 24, 2024
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